FAQs

Zenbuypk offers a diverse range of products including portable fans, fashion items, tech products, and AirPods. We strive to provide high-quality items to meet various needs and preferences.

To place an order, simply browse our product categories on the website, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout, fill in your details, and complete the payment process.

We accept various payment methods including credit/debit cards, online banking, and cash on delivery (COD). Check our payment options at checkout for more details.

After placing your order, you will receive a confirmation email with a tracking number. You can use this number to track your shipment status on our website or through the courier service’s tracking system.

Delivery times vary depending on your location and the availability of the products. Typically, orders are processed and shipped within 1-3 business days. You can expect delivery within 5-7 business days for most areas. For more accurate delivery estimates, please check our shipping policy.

Shipping charges are calculated based on your location and the weight of the products. You can view the shipping costs at checkout before finalizing your order.

If you need to make changes or cancel your order, please contact our customer service team as soon as possible. Once an order is processed or shipped, changes or cancellations may not be possible.

If you wish to return a product, please contact our customer service team within 7 days of receiving your order. Ensure the product is in its original condition, with packaging and tags intact. Follow the return instructions provided by our team for a smooth process.

We offer returns and refunds for products that are defective, damaged, or not as described. Please review our return policy for detailed information on eligibility and procedures. Note that some items may be non-returnable due to hygiene reasons or other exceptions.

You can contact our customer service team via email at support@zenbuypk.com or through our contact form on the website. We’re here to help with any questions or concerns you may have.

Warranty information varies by product. Please check the product description for details on warranties and contact our customer service team for any specific warranty-related questions.

Yes, all products sold on Zenbuypk are genuine and sourced from authorized suppliers. We ensure that every item meets our quality standards.

Currently, we offer shipping within Pakistan. International shipping may be available in the future, so stay tuned for updates.

We welcome your feedback! You can leave a review for any product directly on our website. For general feedback or suggestions, please contact us via email or our contact form.